Help & Feedback

Learn more about ‘Help & Feedback’

Summary

Learn more about ‘Help & Feedback’ and the different locations to access it

Steps

1. 1. ‘In-app’ support is provided in three different locations on the intranet:
      1. ‘Profile menu’
      2. ‘Create screen’
      3. ‘Edit screen’
   2. ‘Profile menu’:
      1. Select your profile icon
         

         Profile icon in the workbar

          

      2. Navigate towards the bottom
      3. Select the ‘Need some help?’ box
         

         ‘Need Some Help?’ Box

          

      4. You will be redirected to our ‘Support site’
   3. ‘Create screen’:
      1. Navigate to a piece of content that you would like to create by selecting the ‘+’ icon in the ‘Workbar’ and choosing from one of the following options
      2. Located in the top right of the screen select the ‘?’ symbol next to the ‘Save’ button
         

         In app support – create screen

      3. You will be redirected to ‘Guidance’ relating around ‘Create’ screens
   4. ‘Edit screen’:
      1. Navigate to a piece of ‘Content’ that you would like to edit
      2. Select that ‘Content’ to be redirected to the ‘Edit’ screen
      3. Located in the top right of the screen select the ‘Three dots’
      4. From the ‘Dropdown’ select ‘Need some help?’
         

         Need Some Help Dropdown

          

      5. You will be redirected to the ‘Support site’