Email notification triggers

Email notifications are triggered by certain actions or conditions.

 

User Admin

 
Trigger Recipient
A new user is created by an administrator New user
A new user who requires approval registers with the site New user
A new user, who does not require approval, registers with the site New user
A new user has their account activated New user
A request is made to cancel a user’s account  User
A user is unable to log in and requests to reset their password  User
   

Content Workflow

 
Trigger Recipient
Content has changed from Published to Unpublished Author
Content has been returned to draft status from another status in the workflow Author
Content is set to ‘Needs Review’ Site section editors
Content is set to ‘Reviewed’  Site section publishers
Content workflow is set to published Author
Content reaching review date

Author

Owner

Content Reviewer

Content reaching review date

Owner

Specified role

 

Membership

Trigger Recipient
New user approved for group membership  New group member
User is assigned a new role from a role within a site section by a webmaster or section manager User assigned new role
User is removed from a role from a role within a site section by a webmaster or section manager User removed from role
A new member joins a public group Group admin
A user selects ‘Request Access’ in a private group

User

Group admin

When a person is moved to a new Team Team admin

1. A user is created without a team, via SSO. 

2. A user updates and saves their profile without a Team.

3. A user is imported via feeds without a Team.

User (without a team)

1. A user is created without a team, via SSO.

2. A user updates and saves their profile without a Team.

3. A user is imported via feeds without a Team.

Manager of user (without a team)
 

Comments/Mentions

Trigger Recipient
A user is @mentioned in a Message Wall post Mentioned user
A comment has been flagged, under “Inappropriate Comment”

Site Section Moderator

Specified role

A reply has been made to a comment a user has made Comment author
A comment has been added to a user’s content Content author
A user has a comment approved by a moderator Comment author