Email notification triggers
Email notifications are triggered by certain actions or conditions.
User Admin |
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| Trigger | Recipient |
| A new user is created by an administrator | New user |
| A new user who requires approval registers with the site | New user |
| A new user, who does not require approval, registers with the site | New user |
| A new user has their account activated | New user |
| A request is made to cancel a user’s account | User |
| A user is unable to log in and requests to reset their password | User |
| When a new team is created or moved within the hierarchy | An email should be sent to the user who performed the action |
Content Workflow |
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| Trigger | Recipient |
| Content has changed from Published to Unpublished | Author |
| Content has been returned to draft status from another status in the workflow | Author |
| Content is set to ‘Needs Review’ | Site section editors |
| Content is set to ‘Reviewed’ | Site section publishers |
| Content workflow is set to published | Author |
| Content reaching review date |
Author Owner Content Reviewer |
| Content reaching review date |
Owner Specified role |
| Â | |
Membership |
|
| Trigger | Recipient |
| New user approved for group membership | New group member |
| User is assigned a new role from a role within a site section by a webmaster or section manager | User assigned new role |
| User is removed from a role from a role within a site section by a webmaster or section manager | User removed from role |
| A new member joins a public group | Group admin |
| A user selects ‘Request Access’ in a private group |
User Group admin |
| When a person is moved to a new Team | Team admin |
|
1. A user is created without a team, via SSO. 2. A user updates and saves their profile without a Team. 3. A user is imported via feeds without a Team. |
User (without a team) |
|
1. A user is created without a team, via SSO. 2. A user updates and saves their profile without a Team. 3. A user is imported via feeds without a Team. |
Manager of user (without a team) |
| Â | |
Comments/Mentions |
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| Trigger | Recipient |
| A user is @mentioned in a Message Wall post | Mentioned user |
| A comment has been flagged, under “Inappropriate Comment” |
Site Section Moderator Specified role |
| A reply has been made to a comment a user has made | Comment author |
| A comment has been added to a user’s content | Content author |
| A user has a comment approved by a moderator | Comment author |