Invotra Authentication Guide

This guide can be used to configure InvortraAuth on your site and also answer any authentication questions that users may have.

Authentication settings

Login configurations

SSO Azure 

AWS Cognito

Authentication configuration

User management

Welcome emails

Authentication settings

User imports

IP Whitelisting

Auto provisioning

Allowing blocked users to authenticate

Managing new or existing users

Setting up Invotra Auth

Part 1 – Authentication 

Part 2 – Welcome email

Part 3 – Importing users from a CSV file 

Part 4 –  Manually creating and updating users 

Authentication for users

Manual login

SSO

MFA

Logging in

Logging out

Recovering an account 

Authentication errors

First time login journey

Repeat login journey 

Password management

Temporary password

Manual password

Creating a new password

Password recovery

Known issues

Entering the 6-digit authentication code after 10 minutes 

Error when user clicks the ‘Forgotten password’ link

Forgotten password

User with a changed email address gets an internal server error when trying to login

Users need to login again when the access token expires