Making links and attachments easier to find in search

Summary

Best practice to make searching for links and attachments easier

 

Recommended steps

 

Use keywords in the title

Adding keywords in the title will help searchers identify whether its the correct  link/attachment without having to open the file

 

Use keywords in the summary

Add keywords in the summary to support the main context of the document. Remember to only use selected keywords as using too many keywords can widen the search and so provide false results

 

Bold text

Occasionally, bold key information in the summary so  keywords stand out

 

Create more links and attachments

Sometimes one link/attachment can contain a lot of information on multiple key topics causing information overload. To avoid this, create each link/attachment to focus only on one key topic where possible

 

Add an image

If possible, add an appropriate image to represent the link/attachment

Recent searches

If you have previously opened an attachment/link recently, it will show in the ‘Recent searches’ results

 

Next steps

Search product guidance

Search filters

Saved searches

Export search results