Onboarding and Product Tour Features
Custom tours are clear, informative guides to help users navigate all the features of your intranet and find the information they need, fast.
Custom tours are now available for all of our customers to use. Offering customisable and informative step by step guides, each organisation is able to guide individual users through their platform use.
A virtual tour guide around the intranet, they can walk users through each tool, app, content area, buttons, and all of their functions, so all users engage with your intranet to its full potential.
Custom tours can be set to focus on each feature, highlighting its exact location, and give a clear and precise description of its purpose and how to use it, before leaving users to explore and test run the intranet themselves.
Additionally, pop up overlays provide a new, multimedia communication tool, to ensure messages are received by all users, whether it be introducing a new feature, or content, or to advertise an upcoming event.
This guide includes step-by-step tutorials and use cases for the 6 new custom tours features:
Pop up overlays
Slideshow
overlay modal widget
Provides a slideshow that can include a combination
of text and images
Points on page overlay modal widget
Provides a step by step user help tour that points out specific elements of the screen
The New Starter elements
New Starter Targeting
Enables a newly onboarded user to see content for specific ‘Timeframes’ from the user’s Start date
Task checklist widget
Display a list of tasks based on a specific ‘Timeframe’ from the New Starter user’s Start date
Induction Task List
Reporting
Provides a slideshow that can include a combination of text and images
Profile Completion Indicators widget
Provides details of the new starter completion rates