Recovering an account

Users can recover their account if they have forgotten their password. In order to recover a password:

  1. Go to the login screen
  2. Select “Forgot your password?”
  3. Enter the email to the account and submit form
  4. A code will be sent to the email address. To recover the account, the user must enter the code into the field provided on the login screen
  5. After a valid code is entered, the user is prompted to add a new password, after which the user will be able to access the site