A user’s email address has been updated via user import. When the the user then tries to login with their new email address and temporary password, they get an internal server error.
However, the new email address has been updated to the user profile.
Contact your site administrator to either:
- Reset welcome email
- Reset password manually
[INVGOV-14378] User import that changes a user’s email address gets internal server error when trying to log in with temporary password – JIRA (atlassian.net,