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Authentication

Learn more about ‘Authentication’ and the different login options to your intranet 

Authentication User Journeys

Manual Login
Steps
  1. When presented with the login screen for your ‘Intranet
  2. Below your companies name input your ‘Email address
  3. Input your ‘Password
  4. Select ‘Login’ 
  5. You will be redirected to your intranets ‘Homepage

    Manual Login

MFA (Multi Factor Authentication)

 

Steps

 

  1. Follow steps 1-4 from ‘Manual Login
  2. Input your ‘Mobile number’ to receive an authentication code

    Multi Factor Authentication

  3. Select ‘Send Code
  4. Input the ‘Code’ that you received to your phone
  5. Select ‘Login
  6. You will be redirected to your intranets ‘Homepage

 

 

 

SSO (Single Sign-On)

 

Steps

 

  1. When presented with the login screen for your ‘Intranet
  2. Below the heading ‘Login in to your account’ select ‘Login with (SSO Provider)
  3. You will be redirected to your intranets ‘Homepage

Note: Once this has been selected you will no longer be required to ‘Login’ again

Single Sign On

Forgotten Password (Manual Login)

 

Steps

 

  1. When presented with the login screen for your ‘Intranet
  2. Select the ‘Forgot Password?’ link located below the two input fields
  3. Input your ‘Email Address
  4. Access your emails to access the link to reset your ‘Password
  5. You will be redirected to the ‘Create Password’ screen
  6. Input your ‘New password’ – ‘Confirm password
        1. Note: Your password must contain:
          1. At least 10 characters
          2. 1 digit
          3. 1 lowercase letter
          4. 1 uppercase letter
  7. Select ‘Login
  8. You will be redirected to your intranets ‘Homepage


Note: if you do not receive an email select ‘Email not received’ for another one to be sent to you

Forgotten Password

Forgotten Password (MFA)

 

Steps

 

  1. When presented with the login screen for your ‘Intranet
  2. Select the ‘Forgot Password?’ link located below the two input fields
  3. Input your ‘Mobile number
  4. Select ‘Send code
  5. Input the 6 digit code that was sent to your ‘Phone
  6. Select ‘Reset Password
  7. You will be redirected to the ‘Create Password’ screen
  8. Input your ‘New password’ – ‘Confirm password
        1. Note: Your password must contain:
          1. At least 10 characters
          2. 1 digit
          3. 1 lowercase letter
          4. 1 uppercase letter
  9. Select ‘Login
  10. You will be redirected to your intranets ‘Homepage

 

Note: if you do not receive an code select ‘Code not received’ for another one to be sent to you

 

Temporary Password 

 

Steps

 

  1. As a new user to your ‘Intranet’ you will receive a ‘Welcome email’ from your ‘Administrator’ – within this email will be a ‘Temporary password
  2. When presented with the login screen for your ‘Intranet
  3. Input your email address and temporary password in the two available fields
  4. Select ‘Login
  5. You will be redirected to the ‘Create Password’ screen
  6. Input your ‘New password’ – ‘Confirm password
        1. Note: Your password must contain:
          1. At least 10 characters
          2. 1 digit
          3. 1 lowercase letter
          4. 1 uppercase letter
  7. Select ‘Login

You will be redirected to your intranets ‘Homepage

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